Contact Support

Should you come across a problem with your internet connection, please refer to some of these helpful solutions before you call.

  • What should I do if my internet won't work? Shut down your computer, unplug your router (if you have one), & unplug the wifi radio at the same time. Wait 15 seconds. Plug the wifi radio back in and wait 30 seconds. Plug your router back in (if you have one) and wait 30 seconds. Restart your computer. Most times this will solve your problem.

  • Check the "How To" section for more helpful hints.

Should you need to contact our support department:
You may call us at (636) 707-0005, or email us at